This paper considers the relationship between the Environmental Health Officer and the Low Frequency Noise complainant (sufferer). It is suggested that the characteristic psychoacoustic properties of Low Frequency Noise may interact with inappropriate assessment protocols to produce a series of interpersonal pressures that play an active part in shaping the overall noise problem. This interaction may be considered as a legitimate and common impact factor within Low Frequency Noise complaints. The confounding role of misperception and miscommunication, between the parties, is explored and models of conflict resolution are considered as a means for providing counter measures to the behavioural consequences of failed assessment procedures and ineffective personal coping strategies.
The Central Role of Interpersonal Conflict in Low Frequency Noise Annoyance
Published Online: July 29, 2009